MyHome collects information through information request forms on its website in order to provide service and consultation to our users. By filling out an information request form and providing us this information, you give us permission to contact you via phone, mail, email, fax, or by any other reasonable means, with regard to answering your information request or addressing any problems regarding your accounts with us.
We also request optional information, for example, information regarding your specific remodeling or renovation plans, planning budget, and the like. It's optional for you to provide this information to us, but we can use this information to better respond to your needs.
Information provided by you to MyHome may be used later to help improve or personalize your website experience. We do not request any financial data, like credit card or bank account information.
We occasionally request feedback on our services. By providing reviews or feedback of our services, you give MyHome consent to use these comments in our publications, website, or other communications at no compensation to you.
MyHome occasionally requests information for contests or surveys. Participation is completely voluntary. In the event of a contest being sponsored by both MyHome and another company, MyHome will provide the other sponsor the information collected when necessary for the contest, for example, in order to mail a prize or notify a user.
COOKIES, WEB LOGS, AND CLEAR GIFS
Cookies are pieces of data tied to a particular user, and are stored on the user's computer. MyHome may use session cookies to help enhance your use of our website. These cookies are temporary and are no longer active after a user terminates a web session.
Like most web sites, we maintain log files on visitors to our site. We collect information like IP addresses, internet service providers, browser types, referring/exit pages, user platforms, date and time stamps, length of visit, and number of clicks. We use this information to monitor the effectiveness of our website and improve our website.
Clear gifs, also known as Web Beacons, are tiny graphics with unique identities that are used to track online movement of web users. Like cookies, they can also work along with cookies, revealing a user's movement online. Clear gifs are sometimes used with HTML-based emails to monitor the effectiveness of the newsletters, and let us know how many emails are opened. If you want to opt-out of the emails, see below for more information. If you want to know more about how MyHome uses clear gifs on our site, please contact us.
We may share with outside partners non-identifying information, but this is only in the form of general information and does not include any personal identifiers.
NEWSLETTER, NEWS, AND OTHER MYHOME COMMUNICATIONS
We offer the option to subscribe to a number of communication formats, including newsletters, events, and news updates. Providing information like your email, name, or address is completely optional.
You can opt-out of any of these communications at any time. You can also choose, when requesting information, not to be sent any newsletters or other marketing communications, and only to receive the requested information. To opt-out of our newsletters and other marketing promotions, unsubscribe by [DIRECTIONS ON HOW TO UNSUBSCRIBE GO HERE].
We also may occasionally send web site updates, regarding our site being down or other service related news. These are sent rarely, and you will still receive these communications even if you opt-out of the newsletters and marketing related emails. It is possible to be taken off this list as well, though this involved removing you completely from the system, which will interfere with our ability to provide services to you.
MyHome abides by the Federal Children's Online Privacy Protection Act of 1998 (”COPPA”), which prohibits collecting personal identification information from anyone under the age of 13.
While MyHome takes all reasonable precautions to protect your information, we can not promise absolute security of the information you provide through our website. Information you send us may be sent over or stored in whole or in part on computer networks located outside of the state or country you reside in, and may be stored or sent on equipment owned by third-party facilities.
CHANGES AND UPDATES